Friday, 29 November 2013

Transcript of feedback for interim presentation

Transcript for interim presentation: Pike

Tim: Again very clearly spoken. The slides were easy to read, I could see the connectivity between what you were saying and what I was looking at. I liked the look of the historical overview but it was factually heavy, and you need to think so what? If you are going to break up the history according to this report its probably more important to break that up in terms of consumer psychology rather than actual design facts. If your saying in the 30’s people bought like this, relate it to the subject.  Ask yourself; have I made this bespoke to this project?

Georgina: I think we just wanted to show off what we had done

Tim:
·         Well it’s not easy to do but having done it, show why you have. If in all of that time, you think throughout history there was a moment when the pattern book was in sync with the rest of the world and it was this moment.  I don’t know the answer to that but think; before the technological revolution, when taste was at a particular point, what they thought of interior design, when did that all collide and start to taper off? Make it project specific
·         In terms of trend adoption, if you’re going to show that, put all the players on it, it felt a bit token. It’s a great piece of artwork but it felt a bit patchy
·         Landmarks: I thought that was really interesting and worth more investigation
·         The consumer section had lot of worthwhile observations there, I was just a bit confused as to how you put that forward. You had 4 different consumers, all of whom were titled in different ways; this person was the mix and match consumer which relates to their relationship with design and then the young couple which relates to their age and this lot called nothing. If you are going to categorize, use language. You could use those titles in any report.

Georgina: They were more under the ikea bracket and it does need more thought

Tim:
·         That was a bit confusing for me, if you are going to break consumers down in terms of that you need to use it as a case study. ‘Here are some key consumers of ikea’ and in which case their names need to sound ikea-ish. And if they are a broader association with the consumer associated with this project; the young couple, the family, the more conservative, the more knowledgably (which still hold water when you open it up to the whole project) but it needs to be more advanced. And obviously when you do a mood board in a few months’ time for your presentation you won’t have a strip colour palette will you?
·         You also mentioned why people are buying ikea and you said quality, I really don’t think that is the reason, its accessible etc.
·         I really liked your breakdown of all the people you have managed to reach, I thought that was one of the most impressive parts of your work. Like the fact you started with the textile designer themselves but think its worth noting calling them that instead of just designer cause that could mean the interior designer. The interior designers provide a really good array of different behaviours and I think that re-categorization which you noticed coming up a lot is a really interesting pointer to behaviour. If those books provide a function but not in the way that they arrive then I think that’s very interesting.
·         Funny how when you came to Zoffany when they said the books tell our story. They somehow think there are lots of subliminal messages in their faux leather etc.

John: Liz Cann is one of the ones reluctant to change so that’s quite revealing in the context of all her peers

Tim: It’s true that they really would like a book that will support the narrative of that collection that somehow gives the consumer some insight into the book but they don’t. Did you challenge her on that? That’s what you want to know, am I missing something? You can’t walk away from a research session thinking there’s a big question mark about how their seeing it and how we are. That’s the point of research, trying to understand if your being naïve and vague. I know it’s hard, they are giving you their time but think Rottweiler, and this is not a time to be shy and polite. You’re going to spend the rest of your lives trying to get people to do things that they don’t want to do, you have to be a bit persuasive.

Catherine: On that point, we have had really good replies from people on this project compared to any others.

John: Why are they interested then?

Catherine: I think because they didn’t think there was a problem but when we mentioned it they sort of realised.  When we spoke to retailers of trade they were concerned interior designers weren’t buying the books they were ordering the samples, they weren’t making any money.

Tim:
·         Yes, I think there were lots of interesting things that came up from that and it comes up that there is a disconnect between their perception of the use of their books and yours and you have to unpack it.
·         I liked what you were saying about the retailers. You made the point that people want to see, feel and smell them but they also want to hear them. I mean these fabrics make a noise, they love hearing the swish of a curtain. Be truly multi-sensory about it. I have a fascination about fashion history and the fact there was a time when the anticipation of someone arriving is because you can hear their dress before they walk into the room. Sound has an impact on fabric.
·         You then went on to the consumer; them being competent or not etc., again we need a lot more psychology to this. Are there people that have the skills but are not transferring them? There are people who are incredibly fashion savvy and I never understand how that doesn’t leak into their homes. They know about colour, proportion, pattern and trend but they don’t understand interiors and you think it’s only made up of those things. It’s finding that point; are they universally under-confident or is there something about interiors that terrifies them.  You can dress by being clever with your money and you can do the same with your room.

John: Its more permanent I suppose, you change what you wear everyday but you do your room every few years.
Tim:
·         Yes, well you’ve hit the nail on the head there, I mean you rehearse what you wear every day; you make mistakes a couple of times a week. But you don’t change your room everyday so in some sense in seems like a bigger gesture. Its worth unpacking a bit really.
·         Your out of sector section was really strong. The bullet points were easy to read and the examples like the food one about seducing a consumer and travel and fashion were really good. I liked that you didn’t just pick amazing things that are happening; you were looking at how they could translate.
·         Just be careful about white text against yellow.
·         You mentioned briefly about telling a story but think in the last 10 years, fashion has really understood everything that goes on in the studio, has a value to the consumer as well. So if you think if someone works in Topshop and is doing a mood board, it can go on the website. They have understood that all this information they are finding now has secondary value to their consumer. Look at this because the consumer has an appetite for this.

Georgina: Some of the designers we spoke to had done this, they would have a picture about where they got their inspiration from but were mainly saying that they convey this to the customer when they speak to them instead.

Tim: So I think that works, you can create that fantasy and romance for a consumer but I think it is a visual language.

Georgina: They do have them in the brochures but why are these not in the book

Tim: And why is it written?

Georgina: And not many people actually pick up the brochures so I think it’s a bit wasted.

Tim:
·         I think what the next generation is saying is: ‘I don’t want that in a paragraph’, your used to being able to go online and finding inspiration on Pinterest etc. We have moved from blogs to Instagram. We don’t want to annotate everything written, we want to visualise it. Fashion brands have understood that and are giving you all this information on these platforms.
·         Overall, good presentation, I thought re-categorization is a really good idea to follow. When we had a conversation with the last group, we identified that the books have a really important function. Tit’s not instead of, it’s as well as. If you fundamentally get to a point where you’re saying that an ideal book is a one that every customer can re-design it to their needs. If the book is metamorphic and can truly meet the needs of every consumer (a competent one and one that is less competent, mixy matchy etc.), then we have a book that falls apart don’t we. A book that can be re-ordered, like how your designers are doing it, if you take that to that end, what would that cost? If you had one with screws where you could take things out and your left with how you want to see those fabrics and every book is able to be bespoke to that conversation. You may think that is a bit extreme and that the answer lies a little further down the line but what are the consequences of this, what’s the cost etc. If designers bought into those they could reconfigure them according to their clients so I thought that was a really good point.

John: I think it was extremely strong, particular rich in content and substance. The interviews you had looked really useful and my only question is where next?

Beth: I think we need to develop our consumers more.


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