Thursday, 13 March 2014

Questions and Answers for Consumer Scenario's

Pike Consumer Scenario’s

Planning a big event
1.       Where do you get your initial inspiration from?
2.       What do you use to collect this inspiration together?
3.       How much time would you hope to allow for planning?
4.       Would you prefer to plan alone, or receive input from others?
5.       What do you think are your personality strengths and weaknesses for this scenario?

Buying a car
1.       Where do you get your initial inspiration from?
2.       What do you use to collect this inspiration together?
3.       How much time would you hope to allow for planning?
4.       Would you prefer to plan alone, or receive input from others?
5.       What do you think are your personality strengths and weaknesses for this scenario?

Charles Eyston


Scenario 1

1. One's imagination.
2. Blank sheet of paper, then onto ipad 'notes'.
3.Several hours.
4. Input from others.
5. Strengths- Well Organised. Weakness - Not enough imagination.

Scenario 2 

1) Need for a new car, and what it will primarily be used for.
2) Internet research.
3) Thought over days, with research.
4) Yes.
5) Experience with cars.



Lesley Jones
scenario 1
1.  Inspiration would come from thinking about the person I was planning the event for. What sort of person is he/she. What would he/she like etc
2. I would then think about events I had attended and perhaps take the best bits -- food/venue/decoration etc - from all the events and then look through magazines or internet to find new ideas to add to. 
3.  If it was a big event I would like 3 to 6 months. If a smaller event maybe 4 to 6 weeks. 
4.  I would probably like to have input from others but then make the final plan myself 
5.  I think I am a fairly good organiser but may be a bit of a control freak !
Scenario 2
1. Inspiration would come from thinking about what I need in a car - the practicalities - the cost - the size - the shape - the colour. 
2.  I would look at other cars on the road, friends and family's cars, I would visit car showrooms and look online and visit car auctions.
3.  I would probably look over a period of 2 to 3 months.
4.  I would welcome input from others especially about their own experience with cars.
5.  Occasionally I can be quite impulsive and could quite easily be talked into buying something totally unsuitable and expensive - like a convertible !!  On the other hand I can be quite sensible and have in the past spent ages looking for a bargain at auction. However I do feel maybe my wild side is due to come out soon !!
Teresa Humber

1. Would use internet to get ideas and potential companies that could provide all aspects of the celebration: ie venue, catering, music/entertainment, table arrangements/dressing of venue, special effects etc. Probably in conjunction with appropriate magazines.
2. Mood board/brochures/files
3. 6 months minimum
4. Would definitely welcome input from others (need to spread the blame if its a disaster)
5. Not very well organised but pretty good at negotiating prices and terms of business.
Car
1. Keeping an eye out when out and about. If spot potential car then look for examples online on sites such as eBay and auto trader. Consult with family and friends with car knowledge.
2. Create a list of pros and cons for each potential car from as many different sources as possible and arrange test drives
3. Time allowed would depend on the urgency to purchase a new car and availability of the particular car/model but would hope less than one month.
4. Would definitely want input from others with more experience in purchasing cars and if possible with mechanical experience.
5. I feel I have good negotiating skills and would try to get the best price from the seller but I do allow myself to be influenced by others.
Diane Lovegrove
Scenario 1: You are planning a big event for a friend's wedding/birthday party
1.       Where do you get your initial inspiration from? Internet
2.       What do you use to collect this inspiration together? Physical file
3.       How much time would you hope to allow for planning? 6 months
4.       Would you prefer to plan alone, or receive input from others? Receive input
5.       What do you think are your personality strengths and weaknesses for this scenario? Organised and a good communicator
Scenario 2; You are buying a car
1.       Where do you get your initial inspiration from? Asking friends/ internet
2.       What do you use to collect this inspiration together? Internet and newspaper ads
3.       How much time would you hope to allow for planning? 2-3 weeks
4.       Would you prefer to plan alone, or receive input from others? Input from others
5.       What do you think are your personality strengths and weaknesses for this scenario? Willing to carry out research, could be swayed by good advertising
Carolyn Whitfield
1. Usually from past experience or internet research As long as it takes to get it right. I'd use computer making a special file and a hard copy version for cuttings features etc I would question friends work on thelannong stage alone most prob then use friends I respect for their ideas etc to ask their opinion.  I guess I'm a good organiser with an artistic eye for detail like a challenge as this and would enjoy the experience giving pleasure to someone else.  Don't like to be the centre of attention. 2. Car ....inspiration if budget not an issue would research on internet ,test drive a short list. Use computer .  A month or so once i get idea to do someting need to see it through quickly! Would draw up short list then seek a friend with expertise to help me.  Good at planning researching. Bit impulsive may take a flyer. Not good at negotiations over price so would get a friend along to do that for me I guess . 
Ruth Williams
Scenario 1: You are planning a big event for a friend's wedding/birthday party
1.       Where do you get your initial inspiration from?  general knowledge - friends, media
2.       What do you use to collect this inspiration together? pick the brains of friends who've done something similar and then relevant professionals
3.       How much time would you hope to allow for planning? gosh thats a hard one - half a day initially then follow up calls, further research + visit relevant shop/pro so could be 4-7d
4.       Would you prefer to plan alone, or receive input from others? usually plan bulk alone but include others if not coming together smoothly
5.       What do you think are your personality strengths and weaknesses for this scenario?  organised, generally know what I want, good at sourcing info/pple:  not v creative so need to do research and or aks for input from others ie know my limits within a budget!!
Scenario 2; You are buying a car
1.       Where do you get your initial inspiration from?  husband!!  Really not interested in vehicles as long as clean tidy and go
2.       What do you use to collect this inspiration together?  if Mike wasn't around I'd use a trustworthy garage with whom I've developed a relationship plus i/net for background info or a friend with car knowledge if I knew one
3.       How much time would you hope to allow for planning?  hours - days:  I wouldn't make a decision in a hurry until I'd done a good amount of research then I'd be able to identify a good deal when I came across it
4.       Would you prefer to plan alone, or receive input from others? definitely use input from a variety of sources
5.       What do you think are your personality strengths and weaknesses for this scenario?  ignorant but can assess info and hopefully spot a shark!
Robyn Ives
Scenario 1: You are planning a big event for a friend's wedding/birthday party
1.       Where do you get your initial inspiration from? I go to the internet first or if it’s a wedding probably a magazine.
2.       What do you use to collect this inspiration together? If I have use magazines I will just rip out what I want and put them in a folder or if it’s on the internet I will just make a folder on my laptop.
3.       How much time would you hope to allow for planning? At least 6 months
4.       Would you prefer to plan alone, or receive input from others? Receive input, in case I’m doing it wrong!
5.       What do you think are your personality strengths and weaknesses for this scenario? I think I am quite organised but I might get a bit carried away and have my heart set on something that I can actually do.
Scenario 2: You are buying a car
1.       Where do you get your initial inspiration from? Probably the internet, like comparison websites and reviews and stuff.
2.       What do you use to collect this inspiration together? Just save it all onto my laptop.
3.       How much time would you hope to allow for planning? A few months cause it’s a lot of money.
4.       Would you prefer to plan alone, or receive input from others? Definitely input from others, people who have got that car or who have test drove it already so I know whether it’s worth my time.
5.       What do you think are your personality strengths and weaknesses for this scenario? I would definitely look around and not choose the first thing I see but I’m rubbish at working out what’s the best value for money.
Shirley Newman Just Scenario 1 If I was planning a big event – say like a daughter’s wedding. Initial inspiration - gather thoughts and ideas from other friends weddings – ie how they did them Planning would take time to source venue, caterers – flowers which would probably be done by my middle sister(flowers) looking for best prices. Would take time preparing Would probably discuss preparations with a very good friend or family to get feedback. Listening to ideas but also knowing what I would like the day to succeed. Hope that helps not very good but when my second daughter Vicky got married in Naples Florida I did a lot a phoning and faxing to my very dear friend in Naples who helped me organise the wedding. Emma my youngest I organised from the UK although she got married in Spain! and my eldest we all mucked in and she had a wonderful wedding from home with Vicky doing all the catering, friend did the flowers both church and house. It worked well and she only gave me 8 weeks to do it in! and no she was not pregnant. So there you are. May be you can pull something out of that which may help.
Maureen Whitfield
Scenario 1 Your need to now the friends' likes and dislikes and discuss the possible ideas 
with her (or him). Enquire from others for the various venues they have used and found good or bad. Always go and look at possible venues. You will need to start planning at least 6 months in advance. All good venues are booked up, sometimes a year ahead. If you feel there are other people who might be of help regarding input, question then. Basically it is easier to do the arrangements yourself. Then you can be
sue all you have requested is in place, on the day. You need to know you have found the best value and venue for the specific event. Scenario 2 Usually people ave a good idea what car they are interested in i.e small car due to reduced no of passengers etc. or a bigger car as the family has increased in 
size. Talking to friends and hearing their experiences, visit different garages accessing what the different salesman have to say. Browse the motoring section in newspapers. "Honest John" is excellent in the Saturday Daily Telegraph. Probably it would take 2-3 months sorting out and looking at options. Outside help and ideas useful, and if you know a reliable "tame" mechanic take 
him with you when making your final purchase. You need to think everything through and be strong enough to bargain and get a good deal. Do not accept the first price, always question the salesman, or private owners' words.












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